A guide to People Counting Support and Maintenance Services
As a Service Provider or a Systems Integrator, you may not always have the expertise and experience to solve your end-customers’ issues. A People Counting Services partner by your side can provide you with their deep technical People Counting knowledge to support your project as it takes shape.
A reliable support team
Support and Maintenance Services give you support in relation to the use and the solution of errors in a device and which goal is to keep a product in the best operating state.
The comprehensive suite of people counting services includes Support and Maintenance Services. These services are a part of a help desk open from 9 am to 5 pm (CET time) on weekdays, except for public holidays.
Terabee People Counting Support and Maintenance Services consist of:
- Hardware maintenance
- Troubleshooting
- Exchange of faulty equipment
The Support and Maintenance Services are integrated into the price of the purchase of a people counting system for a period of 12 months, which can be renewed for 12 months having thus a 24 months warranty.
Benefit from People Counting Support and Maintenance Services
The Helpdesk is staffed by our experts. They are ready to provide you with their know-how to solve problems your or your customers may encounter. This can reduce your stress and allows you to quickly and easily solve issues, knowing that you are in expert hands.
Discover the scope of People Counting Services
Terabee People Counting Services also include Professional Services, Device Management Services and an IoT Platform. You can have an expert helping you on every step of your people counting journey. As well you can have easy access to technical advice, on related issues.
Whether in-person or remote, our experts are here to help you along the way.
Want to know more?
Talk to our experts to know more about our People Counting Services offerings.
