Smart building

How Time-of-Flight people counting improves washrooms

Did you know that clean, well-maintained washrooms can have a significant impact on customer satisfaction? More than 60% of shoppers make a conscious choice to visit businesses that have better maintained and cleaner restrooms.

On the other hand, more than half of shoppers report that they are unlikely to visit a business again after they've had a bad bathroom experience, such as dirty conditions and a lack of supplies.
People Counting Improves Washrooms

Anonymous technology for better washroom management

Business owners who rely on customers to report issues with their washrooms risk losing valuable customers who are turned off by poorly maintained restrooms. However, there is a solution that can help building managers optimize the number of washroom facilities available and ensure users have access to the appropriate number of washrooms at all times.

Occupancy counters or people counters that use anonymous Time-of-Flight (ToF) technology, can be installed in public washrooms to count the number of occupants. This removes the need for a bathroom monitor, so building managers can gain reliable data for informed decision-making to improve the overall customer experience.

How Time-of-Flight People Counting technology works

With Time-of-Flight people counters, infrared sensors measure the time it takes for a beam of light to bounce off an object and return to the sensor. This information is used to determine the distance and movement of individuals in a given space. The data is then processed and analyzed to provide insights into user behavior such as foot traffic patterns, peak hours, and occupancy levels.

Non Camera Time Of Flight Anonymous People Counting

Why Time-of-Flight technology is non-intrusive

Unlike some traditional methods of people counting, such as CCTV or facial recognition, Time-of-Flight technology doesn’t rely on cameras or other devices that may capture identifiable information. The data gathered by Terabee people counters is non-intrusive and does not measure the height of the person coming into the area. It sees points for the head and shoulders to indicate a person has passed into or out of the area. Also Terabee Time-of-Flight people counters gather only anonymous, fully GDPR-compliant data. The number of individuals passing through a specific area can be accurately determined, but no personal data or identifying details are ever captured.

Cleaning services and other resources maximized

Time-of-flight (ToF) people counting technology is a tool that can be used to effectively monitor the status of public washrooms. By tracking the number of individuals who go in and out of the washrooms throughout the day, building managers can ensure that washrooms are cleaned and stocked with supplies at the right time.

When a certain number of people have passed through a restroom, a member of the cleaning team can restock supplies and clean fixtures.

The Terabee People Counting M device is suited to standard doors and narrow corridors, so it is an ideal solution for the management of restrooms or public toilets.

People Counting In Public Washrooms Main

We are able to help you scope out your public washroom management people counting needs. Contact us to speak to an expert about your project’s challenges and requirements, and tailor your people counting solution according to your requirements. 

Further reading

Bradley Corporation, media release “Most Consumers Will Spend More at Businesses with Clean Restrooms” 20 March 2019. (accessed April 2023)

Examining customer perceptions of restaurant restroom cleanliness and their impact on satisfaction and intent to return, March 2019. Journal of Foodservice Business Research 22(2):191-208

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