Technical support

Our team is at your disposal

If you have bought a product from us and are experiencing technical difficulties, you can raise a support ticket using the form below. Please mention the product you are using and provide a clear description of the problem.

How to find us?

Terabee

Support email: please use the contact form

Address: Technoparc, 90 Rue Henri Fabre,

Saint-Genis-Pouilly, 01630, France

Only 15 mins from Geneva Airport, next to CERN

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Terabee has performed years of joint projects with CERN on leading-edge physics for sensor-based solutions and is the first company supported by Innogex, the French Business Incubation Centre of CERN Technologies.

This company has received funding from the European Union’s Horizon 2020 research and innovation programme under grant agreement No 850014

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Husense, a smart building and smart retail solutions provider, selected and incorporated Terabee’s Time-of-Flight (ToF) People Counting L-XL technology into its prize winning solutions.

“The technology appeared to be the perfect fit for our platform and requirements and the team was incredibly enthusiastic and helpful. Their engineers worked extremely hard and very proactively to help integrate its people counting technology with our platform and as a result we have been able to quickly launch our solution within retail and hospitality and the business sector.”

Michael de By, Husense’s Managing Director

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We speak many languages and love working internationally. Reach out and a business representative will get back to you swiftly.

Technical support

Our team is at your disposal

How to find us?

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